Legal notice

This website is owned and operated by ZYPLAN. Below is information about our business and the use of this website.

1. Business Information

Store Name: ZYPLAN
Business Address: 843 Woodlawn St, Ontario, CA 91761, United States
Legal Representative: Margot NAITAISSA
Email: contact@zyplan.shop
Phone: +1 (408) 430-2240

2. Intellectual Property

Content on this website, including text, graphics, logos, images, and software, belongs to ZYPLAN or its respective content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use this content without permission from the relevant rights holder, except where permitted by law. Further details are available in our Terms of Service.

3. Website Information and Liability

We aim to keep the information on this website accurate and up to date. However, errors or omissions may occur. If you notice incorrect information, please contact us at contact@zyplan.shop.

Use of this website is subject to our Terms of Service. Nothing in this Legal Notice limits rights that cannot be excluded under applicable law or changes the commitments set out in our Refund & Return Policy or Warranty Policy.

4. Questions and Disputes

For a complaint or dispute concerning our website, products, or an order, please contact us at contact@zyplan.shop. Include your order number, where applicable, and a description of the issue so we can assist you.

Disputes that cannot be resolved informally are subject to our Terms of Service and applicable law.

5. Business Operations

ZYPLAN operates as an online retail store specializing in pet products for dogs and cats, including collars, leashes, harnesses, travel carriers, feeding bowls, slow feeders, toys, treats, grooming wipes, waste bags, and everyday pet accessories.

We ship within the United States only, as described in our Shipping Policy.

Payments are processed through Shopify’s checkout and supported payment providers, as described in our Payment Policy.

6. Product Safety

Use each pet product only for its intended purpose and follow the care instructions and safety information provided with the product or on its product page. Choose the appropriate size and fit for your pet, particularly when purchasing collars, harnesses, and travel carriers.

Supervise pets during play and inspect toys and accessories regularly. Stop using any item that becomes damaged, develops loose parts, or presents a choking or injury risk. No pet toy is indestructible.

For treats and grooming products, review the ingredients, directions, and any stated precautions before use. Keep packaging out of pets’ reach.

If you receive a damaged or defective product, contact us at contact@zyplan.shop. We will assist you in accordance with our Refund & Return Policy and, where applicable, our Warranty Policy.